Converse University Strategic Plan 2023-2026
2023-2026 Key Updates
Enriching Our Programs
- Created and implemented the First Day Ready Textbook Program, which eliminates the cost and hassle of getting textbooks and required supplies, allowing students to focus on their studies instead of worrying about paying for books and materials
- Introduced six new undergraduate majors to align with student demand and be responsive to trends in higher education, and two new programs in The Graduate School.
- Expanded Career Development staffing to ensure students’ pathways to success in today’s job market.
- Expanded support and promotion for adult, veteran and military-affiliated students thanks to $1 million in philanthropic funds from Movement 2030, a county-wide initiative led by the Spartanburg Academic Movement focused on advancing economic mobility and career readiness.
- Earned the prestigious Military Friendly® School and Military Spouse Friendly® School designation at the Silver level, in recognition of our work to embrace military students and dedicate resources to ensure their success in the classroom and after graduation.
- Continued commitment to The Converse Guarantee, which ensures that all undergraduate, full-time students will graduate from Converse in four years and also guarantees that eligible students will be employed full-time or enrolled in graduate school within six months of graduation.
- Expanded our Board of Visitors and Deans’ Advisory Boards to reignite partnerships within our communities and intentionally create pathways for students to excel in today’s job market.
- Continued career development education in our Student Success Seminar, introducing career readiness early in the Converse experience.
- Continued the Faculty and RISE Symposia, showcasing the creative and scholarly achievements of the campus community.
- Introduced targeted initiatives to strengthen the retention of second-year students.

Empowering Our People
- Appointed Dr. Reed Chewning as the new Director of the Center for Excellence in Teaching & Learning.
- Thanks to a generous legacy gift, our faculty and staff was provided with tiered, cost-of-living salary adjustments and created a sizable endowment for future merit-based bonuses.
- Conducted a 360 Leadership Survey on Executive Leadership and Academic Deans.
- Implemented several digital processes into the Human Resources workflow, including a fully online onboarding process and an online benefit enrollment platform, Employee Navigator.
- Expanded Employee Assistance Program services.
- Continued support for flexible work arrangements.
- Continued a comprehensive compensation and market analysis using CUPA-HR data to support competitive and equitable pay practices.
- Expanded employee professional development offerings through Health Advocate (wellness and leadership) and CG Financial Services (financial health, retirement planning, and debt management).
- Maintained supplemental insurance options for benefit-eligible employees, including pet, hospital indemnity, and accident insurance.
- Sustained regular communication through the HR newsletter, sharing updates on initiatives, events, milestones, and wellness resources.
- Continued employee recognition efforts, including service milestones, spotlights, and awards aligned with Converse Service Expectations.

Enhancing Our Places
- Campus upgrades, including:
- Upgrades to exterior light poles for increased safety and security;
- Improved lighting surrounding several facilities;
- Hazardous tree removal and restriping of parking lots;
- HVAC improvements in select academic spaces;
- Floor refinishing in many classroom spaces
- Montgomery Student Center Gym upgrades, including new shock-absorbing rubber flooring and state-of-the-art cardio, strength machines and free weights;
- Renovation of the Fain Langdale McDaniel ’92 Commuter Center to enhance community and belonging for non-residential and Converse II students (currently underway);
- Completed repairs to the Hazel B. Abbott rigging system.
- Residential Hall community space improvements to meet the needs of today’s students, including:
- Refreshed bathrooms and common areas in Dexter, Belk, and Andrews.
- Painted and completed other light refreshes in Howard, Kate, Pell and Fleming.
- Updated the lobby in Andrews Hall (Class of 1973 gift).
- Renovated and transformed Cudd Hall to become a dynamic learning and living community for students
- Replaced the Andrews Hall fire alarm and sprinkler systems.
- Continued major HVAC upgrades across campus, including improvements in Carmichael, a new chiller for Mickel, gas pack replacements in Weisiger, motor replacements in Phifer, and other critical repairs to aging equipment.
- Improved environmental conditions in several buildings through the replacement of multiple water heaters serving Wilson, Gee, Pell and Dexter.
- Increased the variety of options in dining and market stations located across campus, including grab-n-go offerings in Market C in Mickel Library, a self-serve coffee bar, Richard’s Roast, in Cudd Hall, and our newest addition of pop-up Chick-Fil-A lunches, which are included in students’ meal plans.
- Implemented a zero-based budgeting process to prioritize funding for the events, programs, and initiatives that best enhance the student experience.
- Established a local high school co-op program to strengthen community partnerships.
Strategic Themes and Emerging Goals
The foundation for the 2023-2026 Strategic Vision Plan was comprised of four priorities which served as the unifying ideologies across the plan’s development and implementation. Both independently and collectively, each priority embodied the aspirational culture that Converse strives to obtain and our promise to the community we serve.

These foundational priorities include:
- Remaining relentlessly STUDENT-CENTERED
- Building FINANCIAL RESILIENCE
- Promoting HEALTH & WELL BEING
- Committing to INCLUSIVE EXCELLENCE
In order to achieve these aspirational goals, Converse must excel in three equal and interconnected pillars, our three areas of focus:
- Enriching our PROGRAMS,
- Empowering our PEOPLE, and
- Enhancing our PLACES.
Each of these three areas includes a set of goals and corresponding objectives that guide Converse University’s efforts.
The Committee’s Charge
The Strategic Vision Planning Committee, organized into different teams by strategic them, is charged with guiding and overseeing a process that broadly and effectively engages the Converse community in the development of a strategic vision plan for 2023-2026.
Strategic Vision Planning Committee Membership
Co-Chairs
Boone Hopkins, President
Kristin Lacey, Vice President for Operations and Strategic Planning
Programs Committee
Rhonda Mingo, Dean of Students (Team Lead)
Erin Templeton, Dean of the School of Humanities, Sciences and Business; Professor of English (Team Lead)
Matt Cash, Director of Admission
Neval Erturk, Former Associate Provost of Research and Engagement; Professor of Biology
Lee Givins, Assistant Professor of Education; Director of Professional Leadership Program; Associate Dean of Graduate Studies
Tori Good, Director of Career Development and Employer Relations
Chandra Hopkins, Dean of Converse College for Women
JW Kellam, Associate Vice President for Student Financial Services
Danielle Stone, Assistant Dean of Diversity and Inclusion; Title IX Coordinator
Kendra Woodson, Former Registrar
Places Committee
Zach Corbitt, Former Chief Information Officer (Team Lead)
Gladden Smoke, Director of Facilities (Team Lead)
Neval Erturk, Former Associate Provost of Research and Engagement; Former Professor of Biology
Larry Jones, Former Director of Campus Safety
Sher-Ron Laud, Former Director of Residential Life
Randy Loggins, Deputy Director of Athletics
Rebecca Parrish, Director of Quality Enhancement & Institutional Grants
Evan Thomas, Assistant Professor of Marriage and Family Therapy; Chair and Director of Marriage and Family Program
Debbi Thompson, Director of Event Services
Chris Vaneman, Dean of the School of the Arts; Associate Professor of Flute
Wade Woodward, Director of Mickel Library
People Committee
Margaret Moore, Faculty Senate President; Associate Professor of Physical Education (Team Lead)
Kristina Pisano, Former Director of Annual Giving and Staff Council President (Team Lead)
Doug Busch, Former Associate Professor of Hispanic Studies
Daphnie Glenn, Director of First-Generation Student Programs
Pamela Greenway, Senior Executive Assistant to the President and Assistant Secretary to the Board of Trustees
Emily Harbin, Associate Professor of English; Director of the Writing Center
Beverly Lowrance, Associate Director of Student Financial Services
Jeff Martin, Former Assistant Professor of Education
Rob Miller, Head Coach Men’s Soccer
Eliza Smith, University Chaplain, Director of Community Engagement and Lecturer of Religious Studies
Danielle Stone, Former Assistant Dean of Diversity and Inclusion; Title IX Coordinator
Lexi Stoneburner, Director of New Student Experiences
Student Advisors
Angela Brobson, Class of 2023, SGA President
Maddie Buisch, Class of 2022, SGA Vice President
Karen Mims, Class of 2022, SGA President
Administration
Jenn Bell, Director of Intercollegiate Athletics
Will Case, Associate Provost for Student Success; Associate Professor of Chemistry; Co-Director of Nisbet Honors Program
Dianne Crocker, Former Vice President for Finance and Business
Jamie Grant, Vice President for Enrollment Management
Lienne Medford, Dean of the Graduate School, Professor of Leadership