| Students' Frequently Asked Questions
Who are the counselors?
What counseling services are provided at the Wellness Center?
What services are not provided?
How much does counseling cost?
Where do I go for counseling services?
What are some of the reasons college students seek counseling?
What does confidentiality mean?
What do I do if I have an emotional emergency?
What is the Wellness Library?
Who are the counselors?
Carol Edens Epps
Director of Counseling and Personal Development
B.A., M.Ed., M.Ed., Ph.D.
National Certified Counselor
Heidi Moss
Counselor
B.S., LISW
Licensed Independent Social Worker
What counseling services are provided at the Wellness Center?
- individual counseling l referral services
- group counseling l educational programs
- crisis intervention l in-service training for faculty/staff
What services are not provided?
- drug rehabilitation l in-patient treatment
- psychiatric evaluation l Twelve Step programs
- long-term therapy l learning disability testing
Counseling Services does refer students to local resources such as the Spartanburg Alcohol and Drug Abuse Commission, psychiatric hospitals, AA and NA, off-campus therapists, and psychiatrists.
How much does counseling cost?
Counseling services for traditional undergraduates are free. Costs for off-campus mental health treatment vary and are the responsibility of the student and/or her family. Most therapists accept various forms of health insurance.
Where do I go for counseling services?
Counseling Services is one of three departments located in the Wellness Center: Counseling Services, Health Services, and the Chaplain’s Office. The Wellness Center is located in Andrews Hall. The entrance is on the back side of the building on Fairview Avenue. You cannot get to the Wellness Center by going through the residential part of Andrews. Office hours are Monday through Friday, 8:30 a.m. - 5:00 p.m. Appointments are necessary; simply call Ext. 9258 or Ext. 9595.
What are some of the reasons college students seek counseling?
- break-up of a relationship
- sexual assault
- childhood trauma
- unplanned pregnancy
- substance abuse
- academic difficulties
- financial worries
- death of a loved one
- homesickness
- family conflict
- roommate difficulties
- wanting to transfer
- divorce of parents
- test anxiety
- anxiety and stress
- time management
- perfectionism
- relaxation techniques
- feeling lonely eating disorders
- information on sexuality
- can’t get motivated
- phobias
- how to help a friend
- depression
- self esteem issues
What does confidentiality mean?
When you speak with a counselor, that communication is protected by confidentiality. The counselor will not reveal any information about you to an outside party without your written permission. So, if your parents, a roommate, a friend, or even a college official calls a counselor to inquire after you, the counselors will not release any information without your consent. However, counselors must take action when someone’s life is at risk or when there is an apparent case of current child abuse even if confidentiality must be broken. For more information, simply consult with one of the counselors.
What do I do if I have an emotional emergency?
You always have a number of resources to help you at Converse:
- find a Community Advisor or Resident Counselor, they know what to do
- call the Wellness Center at Ext. 9258 for either the Nurse, Counselor or Chaplain
- Public Safety is available 24 hours a day at Ext. 9026.
- there is a CA and RC on call each weekend to help you; let them help you find a staff
member if it’s after office hours.
What is the Wellness Library?
Educational materials are available on most physical and mental health topics in the Wellness Library located in the Wellness Center. Many of the brochures are free, and books can be checked out.
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